There are so many companies in south florida, why chose you?

In a sea of party character companies, not all are created equal. At Magical Moments Miami, we proudly stand apart as a locally owned, family-run business with over 10 years of experience making children’s dreams come true.

Many smaller companies are often understaffed, unreliable, and prone to last-minute cancellations, leaving families disappointed on their special day. Others, like franchises, use generic stock photos — and what shows up may look nothing like what you expected.

Families trust us again and again because we’re dependable and on time — we take every event seriously and we don’t cancel. Our costumes and wigs are high-quality, impeccably clean, and beautifully styled because we believe details matter. We never use stock images — what you see is exactly what you get, because we feature real photos of our actual performers.

Unlike many companies who lip sinc, all of our princesses sing live, adding a truly magical and memorable touch. Our performers are professionally trained, full of energy, and stay in character from start to finish, creating an immersive and enchanting experience.

We aim to deliver a 5-star experience every time, and our glowing reviews reflect the care, quality, and magic we bring to every celebration.

What does a party usually include?

Please visit our "Packages" tab to view what specific activities the  characters do.​

The number of activities completed may vary depending on the number of children at your party, as the performer will do their best to engage with everyone within the scheduled time.

Can I request a specific performer?

Requesting a specific performer is up to our availability. You may do so but we cannot promise that performer will be available the day/time of your event. Please remember all of our performers are trained to provide you a wonderful experience. ​

Are there any additional fees?

Depending on your location, there may be a mileage fee.  Also, our performers love bringing magic and joy to your special day!  Gratuities are not included but always appreciated if you feel they helped make your celebration extra special!

Am I responsible for parking?

We request that you please save a spot for your performer(s) to park in the driveway or in front of the event location.  Difficulty finding parking can delay their arrival time. The client is responsible for any costs associated with parking (meter, garage fees, valet, etc.).

I need to cancel, do I get a refund ?

While we do not offer refunds for deposits, we're happy to offer flexible rescheduling so you can still enjoy your celebration at a later date.  Please let us know at least 48 hours in advance if you need to cancel and we'll do our best to accommodate a new date that works for you!  Requests made within 48 hours of the event are considered a cancellation and cannot be rescheduled.

How far in advance should I book?

We recommend 6-8 weeks in advance.  Although that is not mandatory, however, as the date of your event approaches, time slots become filled and entertainers become booked.  

Do you have last minute bookings?

We can sure try to help.  Please call us immediately to see if you can accommodate your request.  

are you insured?

Yes, we are. Please allow at least 48 hours’ notice for any insurance document requests. This allows us time to process and provide the necessary paperwork accurately.

What if my guests arrive late?

All parties MUST begin at the scheduled time agreed to by the client at the time of booking.  All events are based on a schedule and work best when all guests arrive on time.  Once our entertainer arrives at the event, they will be ready to begin.  Our entertainers are not required to wait until your guests arrive in order to begin the visit.  It is the client's responsibility to make sure to schedule the correct time of the visit and that their guests are on time.  

I Found another company that is cheaper, do you price match?

While we don’t offer price matching, we are competitively priced for the exceptional quality and experience we provide. Our rates reflect the value of what you’re getting — custom-made costumes, professionally styled wigs, and highly trained performers who sing live and fully embody their characters.

When you book with us, you're not just getting a performer — you're getting a premium, stress-free experience that consistently earns 5-star reviews. Many lower-cost companies may cut corners, cancel last minute, or send underwhelming performers. We don’t take those risks — and we don’t think you should either.

With us, what you see is exactly what you get: high-quality, reliable, magical entertainment that makes your child’s special day unforgettable.